Work evidence
What facility managers say about our reports
These notes come from clients who have received at least two reporting cycles from Ridgepath Analytics. Names and building details are used with permission.
Our Jeju hotel's March report caught a guest-floor meter that had been wired to the main lobby circuit since the renovation. Ridgepath flagged it on page four with a photo of the panel label — saved us an awkward tenant dispute.— Hyejin Ok, Operations Director, Seogwipo Bay Hotel
The charts are dense, which I appreciate. My only wish is that the executive summary arrived a day earlier — we sometimes need it before the ownership call on the 28th.— Minsoo Park, Facility Manager, Halla Business Center
We hired them for the meter audit before signing a monthly contract. Jae-won found two sub-meters that were labelled backwards — something our maintenance team had missed for years. The register spreadsheet is now pinned in our plant room.— Sora Kim, Chief Engineer, Jeju Medical Plaza
The quarterly benchmark helped us push back on an HVAC vendor who claimed our chiller was oversized. Ridgepath's peer comparison showed we were actually mid-range for similar clinics. The vendor adjusted their proposal without much argument.— Donghyun Lee, Admin Manager, Ara Women's Clinic, Jeju City
First month's report was thorough but the site visit ran long because we hadn't cleared the meter room storage. Not their fault — they were patient and came back the next morning without charging extra.— Eunji Baek, Property Manager, Olle Market Retail Block
Extended note
Seogwipo Bay Hotel — twelve months of monthly reporting
Hyejin Ok's team manages a 142-room hotel with four guest wings, a central plant room, and kitchen loads that spike during conference season. Before Ridgepath, energy costs were allocated by floor area alone — guests on renovated wings complained their charges did not match visible usage.
We began with a meter audit in January 2025, mapping 19 sub-meters across the property. Monthly reporting started in February. By April, the load curve annotations identified that Wing C's after-hours baseload dropped 18% after housekeeping agreed to shut corridor lighting at 11 p.m. instead of 1 a.m.
The ownership board now receives the chart appendix directly, and Hyejin uses the tariff breakdown page during vendor contract reviews. She has booked quarterly benchmark reviews for 2026 to compare against two other Jeju hotels in our reference set.
Seogwipo Bay Hotel — one of our longest-running monthly reporting clients.
Another project
Jeju Medical Plaza — audit to ongoing reporting
Sora Kim inherited a 6-floor clinic building with tenant sub-meter disputes dating back three years. Our meter audit took six days due to inaccessible ceiling voids — we documented which circuits could not be traced and recommended a partial re-labelling contract with their electrician.
Monthly reporting began once the register was stable. The first three reports focused heavily on written annotations because clinic hours create unusual load shapes — MRI equipment warm-up cycles, for example, appear as predictable morning spikes that naive dashboards often flag as faults.
Sora noted that the reports are "more reading than she expected" but prefers that to summary dashboards that hide the underlying meter evidence.